Airports and Airlines Work to Improve Customers’ Travel Experiences
15 Oct 2015

Many airports and airlines are developing plans to help combat the worst aspects of traveling: long and slow moving lines, flight delays, confusing terminals and gates, flight delays, and problems related to extreme weather conditions. To alleviate problems with arriving and departing from the ground level, many airports are beginning to allow popular car services, like Uber and Lyft, to operate on airport property. Automatic luggage drop-off technology, already implemented in Australia, is in the works to help improve and expedite the baggage handling process.

Travel for global passengers is expected to significantly increase over the next few years. Plans to improve the international travel process are already in place in the United States and around the world. These innovations will spread as the number of global travelers increases. Tampa International Airport is one of the only locations equipped with automated passport control (APC) kiosks, which help make it quicker and easier for travelers to move through U.S. Customs and Border Protection.

Airports in Europe, Australia, and Asia have plans to implement “Smart Security” programs into their facilities. Formerly “Checkpoint of the Future,” Smart Security brings cutting-edge technology, like risk management, biometric identification, and remote image analysis, to the travel security process. Travel companies and airports are hopeful that within the next five years, travelers will be able to pass through security checkpoints uninterrupted, unless they are identified as a threat.

The ultimate goal for airlines, airports, retailers, and service companies is to totally revolutionize the airport experience, through the integration of external operations with internal functions. Essentially, they plan to use technology to provide travelers with a pleasant, seamless experience when traveling into or out of an airport

Oracle, a company rooted in handling data and supporting enterprise systems, plans to play a big role in the revolutionizing the travel experience. The company feels that its expertise in big data, the cloud, social networking, and The Internet of Things, will be very beneficial to the travel industry. Oracle’s technological solutions are not only geared to solve today’s travel problems; they are designed for use in the future, as technology usage improves and heightens.

Though these improvement plans are just getting off the ground, they hold promise for travelers who dread the painful lines and congestion in airports around the world. Look for these improvements to take off at an airport near you in the very near future.

For More travel tips, contact our representatives today!

Share this story

Join This Conversation

Our Partners